Order Support

Where's my download?

After purchase, you receive an email from Squarespace with your download link. Check your spam/promotions folder. Downloads are instant — no waiting.

I didn't get my email

Check spam/promotions first. If it's not there, email josh@jgbeatslab.com with your order number and I'll resend manually.

How do I access the Library?

Library members receive an Access Key PDF with your download. The PDF contains your private URL and password.

Can't find your Access Key? Email josh@jgbeatslab.com with your order confirmation and I'll resend it.

How do I access Fader?

Your download includes a separate PDF with Fader access instructions. Look for it in your zip file alongside your book files.

Still need help?

Email josh@jgbeatslab.com — I respond within 24 hours.