Order Support
Where's my download?
After purchase, you receive an email from Squarespace with your download link. Check your spam/promotions folder. Downloads are instant — no waiting.
I didn't get my email
Check spam/promotions first. If it's not there, email josh@jgbeatslab.com with your order number and I'll resend manually.
How do I access the Library?
Library members receive an Access Key PDF with your download. The PDF contains your private URL and password.
Can't find your Access Key? Email josh@jgbeatslab.com with your order confirmation and I'll resend it.
How do I access Fader?
Your download includes a separate PDF with Fader access instructions. Look for it in your zip file alongside your book files.
Still need help?
Email josh@jgbeatslab.com — I respond within 24 hours.